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Creating an Integrated Healthcare Model for Telstra

Creating an Integrated Healthcare Model for Telstra

by Jeffrey Tobias | Jan 28, 2019 | Case Studies, Customer Centricity, Design Thinking

Creating an Integrated Healthcare Model for Telstra THE CHALLENGE Designing an integrated healthcare model A connected, coordinated and integrated healthcare model is vital for the delivery of efficient and safe care as a patient transitions between home,...
Using Design Thinking to Address Issues faced by DPI and SafeWork NSW

Using Design Thinking to Address Issues faced by DPI and SafeWork NSW

by Jeffrey Tobias | Jan 27, 2019 | Case Studies, Customer Centricity, Design Thinking

Using Design Thinking to Address Issues faced by DPI and SafeWork NSW THE CHALLENGE Building a deeper understanding of risk management and quad bike safety More Australians died on farms in 2016 than in mining and construction combined. In order to reduce fatalities...
Why Customer Strategy in Aged Care is More Important Now Than Ever Before

Why Customer Strategy in Aged Care is More Important Now Than Ever Before

by Pratima Kalmadi | Jan 22, 2019 | Aged Care, fresh insights, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, Strategy, What We Think

Why Customer Strategy in Aged Care is More Important Now Than Ever Before With the arrival of the Royal Commission into Aged Care Quality and Safety, there is a real need for Aged Care providers to reinvent, refresh and strategically to develop an overarching Customer...
7 key lessons from Silicon Valley

7 key lessons from Silicon Valley

by Jeffrey Tobias | Jan 22, 2019 | Fresh Insights, fresh insights, Innovation, Innovation Blog, Innovation Insights, Strategy, Thought Leadership, What We Think

7 key lessons from Silicon Valley I have just returned from an incredible trip to Silicon Valley taking a group of 30 executives from very diverse backgrounds (doing an MBA at AGSM) on an immersive experience. We spoke to Australian entrepreneurs who now live in the...
Enterprise Lean Startup in Development & Construction

Enterprise Lean Startup in Development & Construction

by Daniel Snell | Jan 15, 2019 | Innovation Blog, Innovation Videos

Enterprise Lean Startup Development & Construction Watch Now 7 Enterprise Lean Startup in Development & Construction TOGA, a leading construction and development company took eight staff out of their day jobs to form three internal startups full time for...

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