How to recognise Innovation Theatre

How to recognise Innovation Theatre

There is a lot of what we call “Innovation Theatre” floating around. That is, innovation just for show, with no real outcome. Don’t be fooled by it. Below I examine what to be aware of in order to avoid Innovation Theatre, and what corporates can actually take and...
Streaming Wars – The battle for the satisfied customer

Streaming Wars – The battle for the satisfied customer

Streaming services fighting for the customer By Jeffrey Tobias. Streaming platforms such as Netflix, Stan and HBO are struggling to keep customers engaged in an era which offers an endless plethora of entertainment. The rising cost of cable television coupled with the...
5 Ways to Create a Customer Centric Strategy

5 Ways to Create a Customer Centric Strategy

How to Create the Perfect Customer Centric Strategy By Jeffrey Tobias. Everyone is talking about how to put the customer at the centre, yet few get it right. It is astonishing that, in this day and age, many organisations still imagine that they control the...
The Future of Leadership – Empathetic Leaders

The Future of Leadership – Empathetic Leaders

We talk regularly about business model disruption; it’s a common theme for boards and executives. But we don’t hear much about the disruption happening to leadership. The reality is that while business models are evolving, leadership is changing too. The hierarchical...