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![Poppy Triscott](https://www.thestrategygroup.com.au/wp-content/uploads/2023/11/Poppy-Triscot-150x150.png)
Addressing Loneliness in the Aged Care Sector Through Technology and Human-Centred Design
In the rapidly evolving landscape of the aged
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customer experience
![Liam Hoffman](https://www.thestrategygroup.com.au/wp-content/uploads/2023/02/liam-150x150.png)
Sutherland Shire Council’s Journey through Co-Creation and CX Research
THE CHALLENGE As customer expectations continually evolve, it
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![Jeffrey Tobias](https://www.thestrategygroup.com.au/wp-content/uploads/2023/02/jeffreyy-150x150.png)
Transforming the Customer Experience Journey into an Exceptional Experience
In today’s competitive market, simply understanding the customer
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![Liam Hoffman](https://www.thestrategygroup.com.au/wp-content/uploads/2023/02/liam-150x150.png)
How Councils can compete with the rising expectations of their communities
Rising customer expectations are prompting Councils across Australia