Addressing Loneliness in the Aged Care Sector Through Technology and Human-Centred Design
In the rapidly evolving landscape of the aged
customer experience
Sutherland Shire Council’s Journey through Co-Creation and CX Research
THE CHALLENGE As customer expectations continually evolve, it
Transforming the Customer Experience Journey into an Exceptional Experience
In today’s competitive market, simply understanding the customer
How Councils can compete with the rising expectations of their communities
Rising customer expectations are prompting Councils across Australia
