** PLEASE READ** Circulating Recruitment Scam **
We have been informed that messages are being sent about potential jobs by individuals saying that they are associated with the Strategy Group. They will ask for personal information as part of their “recruitment” efforts. Please do not engage with them or share any personal information.
We do not work with any recruitment partners. If you receive a message (usually on WhatsApp), please report it, block it, and delete it.
We are very sorry for any inconvenience that this may cause. This activity has been reported to the Federal Police, ASIC, and the perpetrators are currently in the process of being identified by law enforcement, as they are breaking multiple international laws under copyright and trademark infringement.
Human-Centred Intelligence Consulting
Pioneering Human-AI collaboration to create experiences
that matter.
Let's make AI not just smart, but deeply human.
Innovation STRATEGY
Be future ready with strategic focus that’ll align your company goals for today and tomorrow.
Customer Experience STRATEGY
Drive loyalty and get results with tailored CX strategies designed to delight every customer.
employee experience STRATEGY
Elevate engagement and performance with EX strategies designed to empower your employees.
AI STRATEGY
Unleash the full potential of your organisation with an AI strategy that will transform your workforce.
The Strategy Group Delivers Human-Centred
Intelligence
We turn insights into action through the unique combined blend of AI with human power. HCI: Created by humans, designed for humans, powered by AI.
At The Strategy Group, we thrive at the intersection of AI and human-centred empathy.
We do this by leveraging the transformative potential of AI to unlock new and innovative opportunities while tailoring every solution to the unique needs of our customers.
Our unwavering commitment is to place customers at the heart of everything we do.
Through a deep understanding of their needs, we can utilise our expertise and the power of technology to deliver exceptional, meaningful experiences that drive sustainable and long-lasting impact.
Our Work
We empower leading organisations to reimagine customer and employee experiences for transformative impact.
Through our human-centred approach, we help Australian and international businesses create and enhance people-focused journeys that drive meaningful change.
wyndham city council
Refreshing the Customer Experience Strategy for Wyndham City Council
The Strategy Group refreshed Wyndham City Council’s Customer Experience (CX) Strategy and identified subsequent improvement opportunities through extensive research and co-design workshops.
Local Council
Sutherland Shire Council’s Journey through Co-Creation and CX Research
As customer expectations continually evolve, it has become increasingly important for Local Government Councils to evolve and adapt to meet the changing needs of customers and the community.
Aged Care
Establishing an Innovation Partnership Ecosystem.
Bolton Clarke is a not-for-profit provider of independent living services through at-home care, retirement living and residential aged care.
Our insights
Our latest articles
Keep on top of the latest thinking, trends and developments.
Contact us
Would you like to know how we can help you and your organisation?
Please reach out to us.
