5 Ways to Create a Customer Centric Strategy

5 Ways to Create a Customer Centric Strategy

How to Create the Perfect Customer Centric Strategy By Jeffrey Tobias. Everyone is talking about how to put the customer at the centre, yet few get it right. It is astonishing that, in this day and age, many organisations still imagine that they control the...
The Future of Leadership – Empathetic Leaders

The Future of Leadership – Empathetic Leaders

We talk regularly about business model disruption; it’s a common theme for boards and executives. But we don’t hear much about the disruption happening to leadership. The reality is that while business models are evolving, leadership is changing too. The hierarchical...
The Top 5 Digital Transformation Insights from Mary Meeker’s 2019 Internet Report

The Top 5 Digital Transformation Insights from Mary Meeker’s 2019 Internet Report

  Business Model Transformation There is a huge amount of data contained in the 333 slides of Mary Meeker’s 2019 Internet report, much of which updates trends identified in earlier reports.  But what was truly novel was her focus on digital business model...