by Jeffrey Tobias | Dec 20, 2021 | Business Model Innovation, Culture of Innovation, Customer Centricity, Disruption, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, People & Culture, Strategy, What We Think
2021: Disruption and Opportunity 2021 has been a year marked by disruption, frustration and hope as the world has attempted to progress beyond the Covid-19 Pandemic. Organisations across the globe have been forced to confront a range of trends and issues which have... 
by Jeffrey Tobias | Dec 14, 2021 | Business Model Innovation, Culture of Innovation, Customer Centricity, Disruption, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, People & Culture, Strategy, What We Think
What is the ‘Great Resignation? The world is currently awash with talk of the ‘Great Resignation’ – a term which has been coined to describe the growing wave of employees quitting, retiring and moving jobs due to a range of factors including the impacts of the... 
by Jeffrey Tobias | Oct 13, 2021 | Innovation Blog, Resources, Webinar
Enabling Innovation for Growth Learn from founder and Managing Director of The Strategy Group, Dr. Jeffrey Tobias and special guest speaker, CIO of Bolton Clarke, Johny Agotnes as they discuss the value of embedding innovation in an organisation as a catalyst for... 
by Jeffrey Tobias | Sep 28, 2021 | Business Model Innovation, Culture of Innovation, Customer Centricity, Disruption, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, Strategy, What We Think
EMERGE INTO INNOVATION – NOT BUSINESS AS USUAL When COVID 19 first hit, most companies zeroed in on their core business, leaving innovation on the backburner. From a psychological perspective, this behaviour was understandable. Crises evoke fear, and fear... 
by Jeffrey Tobias | Sep 2, 2021 | Business Model Innovation, Culture of Innovation, Customer Centricity, Disruption, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, People & Culture, Strategy, What We Think
How to centralise customer experience during covid-19 Three steps for determining what customers need, and how you can fulfill them. During the 18 months of its global presence, COVID-19 has put an abundance of new pressures on every dimension of human life. Major... 
by Jeffrey Tobias | Jun 11, 2021 | Business Model Innovation, Culture of Innovation, Customer Centricity, Disruption, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, People & Culture, Strategy, What We Think
6 Steps to Optimize Your Customer Experience (CX) If one adage has held true since the dawn of commerce (in about 10,000 B.C., when early civilizations traded cattle), it’s that happy customers are loyal customers. Businesses which go the extra mile to make...
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