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<article id=”post-7049″ class=”et_pb_post et_pb_post_extra et_pb_text_align_left et-waypoint et_pb_animation_top el_dbe_block_extended et_pb_has_overlay image-top post-7049 type-post status-publish format-standard has-post-thumbnail hentry category-culture-of-innovation category-customer-centricity category-design-thinking category-disruption category-innovation category-leaership category-strategy-2-2 category-what-we-think tag-empathetic-leadership”>

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<a href=”https://www.thestrategygroup.com.au//2017/09/26/legos-woes-can-the-lego-experience-carry-it-through/” class=”entry-featured-image-url”>
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<a href=”https://www.thestrategygroup.com.au//2017/09/26/legos-woes-can-the-lego-experience-carry-it-through/” class=”abs-url”>Lego’s Woes: Can The Lego Experience Carry it Through?</a>

<h2 class=”entry-title”><a href=”https://www.thestrategygroup.com.au//2017/09/26/legos-woes-can-the-lego-experience-carry-it-through/”>Lego’s Woes: Can The Lego Experience Carry it Through?</a></h2><div class=”post-data”><p>Lego has just suffered its worst financial performance in more than a decade, forcing the…</p>
</div> <a href=”https://www.thestrategygroup.com.au//2017/09/26/legos-woes-can-the-lego-experience-carry-it-through/” class=”more-link” >Read more</a>
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<p class=”post-meta”><span class=”author vcard”><span class=”et-pb-icon”></span> <a href=”https://www.thestrategygroup.com.au//author/jeffrey-tobias/” title=”Posts by Jeffrey Tobias” rel=”author”>Jeffrey Tobias</a></span> <span class=”divider”> | </span> <span class=”published”><span class=”et-pb-icon”></span>Sep 26, 2017</span> </p>
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<article id=”post-7034″ class=”et_pb_post et_pb_post_extra et_pb_text_align_left et-waypoint et_pb_animation_top el_dbe_block_extended et_pb_has_overlay image-top post-7034 type-post status-publish format-standard has-post-thumbnail hentry category-culture-of-innovation category-customer-centricity category-innovation category-leaership category-strategy-2-2 category-what-we-think tag-empathetic-leadership”>

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<a href=”https://www.thestrategygroup.com.au//2017/09/15/the-empathetic-leader/” class=”entry-featured-image-url”>
<img src=”https://www.thestrategygroup.com.au//wp-content/uploads/2017/10/ben-white-138762-copy-1-1176×445.jpg” />
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<a href=”https://www.thestrategygroup.com.au//2017/09/15/the-empathetic-leader/” class=”abs-url”>The Empathetic Leader</a>

<h2 class=”entry-title”><a href=”https://www.thestrategygroup.com.au//2017/09/15/the-empathetic-leader/”>The Empathetic Leader</a></h2><div class=”post-data”><p>We talk regularly about business model disruption; it’s a common theme for boards and…</p>
</div> <a href=”https://www.thestrategygroup.com.au//2017/09/15/the-empathetic-leader/” class=”more-link” >Read more</a>
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<p class=”post-meta”><span class=”author vcard”><span class=”et-pb-icon”></span> <a href=”https://www.thestrategygroup.com.au//author/jeffrey-tobias/” title=”Posts by Jeffrey Tobias” rel=”author”>Jeffrey Tobias</a></span> <span class=”divider”> | </span> <span class=”published”><span class=”et-pb-icon”></span>Sep 15, 2017</span> </p>
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<article id=”post-6902″ class=”et_pb_post et_pb_post_extra et_pb_text_align_left et-waypoint et_pb_animation_top el_dbe_block_extended et_pb_has_overlay image-top post-6902 type-post status-publish format-standard has-post-thumbnail hentry category-culture-of-innovation category-customer-centricity category-innovation category-strategy-2-2 category-what-we-think”>

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<a href=”https://www.thestrategygroup.com.au//2017/08/02/6-steps-to-a-great-customer-experience/” class=”entry-featured-image-url”>
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<a href=”https://www.thestrategygroup.com.au//2017/08/02/6-steps-to-a-great-customer-experience/” class=”abs-url”>6 Steps to Great Customer Experience</a>

<h2 class=”entry-title”><a href=”https://www.thestrategygroup.com.au//2017/08/02/6-steps-to-a-great-customer-experience/”>6 Steps to Great Customer Experience</a></h2><div class=”post-data”><p>What is the secret sauce of Jeff Bezos, the powerhouse behind Amazon? Three words; the customer…</p>
</div> <a href=”https://www.thestrategygroup.com.au//2017/08/02/6-steps-to-a-great-customer-experience/” class=”more-link” >Read more</a>
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<p class=”post-meta”><span class=”author vcard”><span class=”et-pb-icon”></span> <a href=”https://www.thestrategygroup.com.au//author/jeffrey-tobias/” title=”Posts by Jeffrey Tobias” rel=”author”>Jeffrey Tobias</a></span> <span class=”divider”> | </span> <span class=”published”><span class=”et-pb-icon”></span>Aug 2, 2017</span> </p>
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