10 Tips for Disruptive Innovation
Here are Martin’s ten processes, as summarised:
1. Establish the engine of leadership (trust). An IBM Global CEO study listed integrity and trust in the top three characteristics leaders must have in today’s changing business landscape. These are about being true, honest, and authentic with others, inside and outside the company. Without trust, no one will ever follow even the best innovators.
2. Provoke with questions, not answers (inquiry). Peter Drucker once said “The most serious mistakes are not being made as a result of wrong answers. The truly dangerous thing is asking the wrong question.” Exceptional outcomes don’t come from standard answers to pre-defined questions by conventional leaders.
3. Mine the organization for expertise (exploration). Identify individuals within the organization who have led innovation over many years, as well as newer employees that share the same vision. Just as importantly, you have to deal quickly with innovation blockers, including bureaucrats, power mongers, and skeptics.
4. Dream well – you may find yourself there (aspiration). Aspiring to greatness requires uncovering and exploring truths – including hidden truths – and sharing them with others. The most innovative leaders expect the best of everyone, and develop the guru in others. Emulating perceived heroes and role models can lead to realizing your own aspirations.
5. Embrace new kinds of risk (edge). Finding the “edge” is similar to “finding flow,” being “in the zone,” or being “in the groove.” These are states conducive to heightened engagement, accelerated learning, and creativity. These states allow deep curiosity, exploration, and highly focused activity to occur, leading to disruptive innovation.
6. Collaborate to innovate (connection). To create a culture of disruptive innovation, leaders must first create a culture of collaboration. That means engaging and inspiring the creative talents of others, respecting employees’ ideas, and bringing new insights into group decisions. With collaboration, differences add up to more than the sum of the parts.
7. Borrow prior and current brilliance (mash-up). By constantly mashing up prior ideas, applications, and outcomes, powerful new combinations emerge that have value to customers. Find people who deviate positively from the norm, intentionally destabilizing the work environment, and foster moderate creative tension that can spark innovation.
8. Get moving or accept the consequences (action). Action counts – not words – especially when that action is novel and unique. Once you are in motion, actually producing something, people will respond, contribute, collaborate, and spread the word, driving energy and awareness your way. Innovation does not come without action – especially disruptive innovation.
9. Make it your own (signature). A signature innovative solution is born of the core identity of those who have joined in the innovation journey, executed with the unique personalities of participants. Signature innovation is not easily copied or pirated, because it comes out of a truly unique cultural identity within a team.
10. Connect with “why” (purpose). In any endeavor, there must be a purpose behind it if we are to receive maximum enjoyment, fulfillment, and a deeper sense of our own role in its achievement. Many companies and leaders now reinforce and demonstrate a commitment to responsible behavior that goes way beyond profit and individual gain.
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Managing Director, The Strategy Group
Dr Tobias is an accomplished innovation consultant and entrepreneurship strategist, drawing expertise from the academic, entrepreneurial and corporate worlds. Jeffrey’s commercial and business experience is particularly focussed on lean startup, design thinking and leadership. Prior to The Strategy Group, Jeffrey was Cisco’s Global Lead for Innovation in the Internet Business Solutions Group helping Fortune Global 500 companies improve customer experience and grow revenue by transforming how they do business.
Jeffrey is a professor of innovation and entrepreneurship teaching MBA students at the Australian Graduate School of Business at the University of New South Wales. An active angel investor, Jeffrey is on the board of various well known startups. Jeffrey’s corporate background includes leading global innovation strategy at Cisco, working with large corporates such as Adobe, Westpac, Telstra, Woolworths, and Perpetual.