Collaboration – We are not even close!

Everyone wants to be more connected and more collaborative. So - do we collaborate? Really collaborate? The power of the Internet allows friends to connect over Facebook, business colleagues to remain in touch over LinkedIn, and email, voice and video provides for...

Apple Apps – Changing the software landscape

Notice how Apple has relatively quietly slipped in the App store for Macs, as well as for iPads and iPhones? I bought an App - works really well - why would I buy software in a store anymore? Indeed, why would I buy software from an untrusted website when I can buy...

Apple without Jobs

What makes Steve Jobs the driving force behind innovation at Apple? Is Apple's model of innovation broken, in that they rely so heavily on Steve, or is the rest of the world's model broken, in that they do not have a "Steve Jobs" on board? To me Apple and Steve are...

Changing the ATM Paradigm

Those of you who know me know I am a big fan of IDEO. They embody most of the characteristics in a leading edge company that I respect - innovative, deep customer centricity, and a passion for change. Now they have tackled a familiar sight for all of us- the ATM. You...