FAILURES & UNINTENDED CONSEQUENCES
With the pursuit of any new invention comes the markings of failures and even unintended consequences such as data leaks and excessive waste – the ‘dark side of innovation’ that is often not considered when designing the solution and kept as a taboo.
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The power has been shifting from organisations to consumers for a long time now, and COVID-19 has only accelerated the process. Dr. Jeffrey Tobias, Managing Director of The Strategy Group discusses the power shift and relevant areas to focus on in a short video.