Unveiling the Power of Customer-Centricity: A Journey to Unprecedented Success
Learn from founder and Managing Director of The Strategy Group, Dr. Jeffrey Tobias and special guest speaker, Bob Nowotny, a renowned construction engineer, as they discuss how customer centricity can transform organisations and industries.
Enabling Innovation for Growth
Learn from founder and Managing Director of The Strategy Group, Dr. Jeffrey Tobias and special guest speaker, Johny Agotnes, the CIO of one of Australia’s most innovative aged-care organisations as they discuss the value of embedding innovation in an organisation as a catalyst for growth.
Reshaping your value proposition through covid-19 and beyond
In this webinar, Dr Jeffrey Tobias, Founder of The Strategy Group shows you how to understand the impact of Covid-19 on your customers from their perspective. He also discusses how to reshape your products and services to better meet your customer value proposition now and in the future.
Design Thinking in Government – Citizen Centric Stories
Hear the benefits of using Design Thinking for policy, when and how to apply it, insights from case studies where Design Thinking has been used in policy design, regulatory reform and service delivery design and a Q&A between Nic Tan, Innovation Manager at DPI, Jeffrey Tobias, Managing Director of The Strategy Group, Michelle Tabart, Director at The Strategy Group.
Transform Your Business Model to Stay Ahead of The Curve
The current business model of almost every organisation won’t survive the next 10-20 years. How can you future-proof your organisation, and how do you transition? In this webinar you will be guided through the steps involved in Business Model Innovation by Dr. Jeffrey Tobias, Managing Director, The Strategy Group.
Webinar: Harnessing customer centricity to drive loyalty and growth
Whether B2B or B2C, customers today expect a seamless, fast and personalised experience. Expectations have shifted, which means organisations must continually rethink what they’re offering and how. Learn the “why” and “how” of customer empathy to build a robust customer-centric strategy that drives growth.
Why The Strategy Group
should be your strategy partner
We will work with you to design and support implementation of a strategy for your business unit, for your entire organisation, or for any segment of your organisation where a fresh approach will add value.
We will use a combination of globally-recognised leading-edge processes, coupled with our proprietary validated toolbox to develop a bespoke, customised strategy, which we can assist you in implementing, that will deliver tangible impact and value to your organisation, employees and customers.
We have been designing and implementing strategy solutions since 2003 and we have the expertise and the experience not only to deliver, but to overdeliver.