by Jeffrey Tobias | May 22, 2018
Is the problem customer-centred? Yes – customers are the heart of the problem No – customers are not central to the problem How well do you understand the problem? Not well – the problem needs to be better defined Quite well – the problem is clearly understood What’s...
by Jeffrey Tobias | Oct 16, 2017
by Jeffrey Tobias | Oct 16, 2017
Recent Comments