by Jeffrey Tobias | Jun 20, 2019 | Business Model Innovation, Culture of Innovation, Customer Centricity, Fresh Insights, fresh insights, Innovation, Innovation Blog, Innovation Insights, Strategy, Technology & Social Media, Thought Leadership, Trends, What We Think
The Top 5 Digital Transformation Insights from Mary Meeker’s 2019 Internet Report Business Model Transformation There is a huge amount of data contained in the 333 slides of Mary Meeker’s 2019 Internet report, much of which updates trends identified in earlier... 
by Jeffrey Tobias | Jun 19, 2019 | Business Model Innovation, Culture of Innovation, Customer Centricity, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, Strategy, What We Think
Bridal Wear and Business Model Transformation: What do They Have in Common? A lot! Hands up if you, or someone you know, still have their bridal dress that they used when they married in a box stashed somewhere in their house, never to be worn again? You do? So do... 
by Pratima Kalmadi | Jun 19, 2019 | Business Model Innovation, Culture of Innovation, Customer Centricity, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, Strategy, What We Think
A Bad Customer Experience Won’t Make Your Customers Leave businesses need a customer strategy beyond value propositions and customer experiences. Yes, you read that correctly…there is a paradox when it comes to good and bad customer experience. I’m sure the... 
by Daniel Snell | Jun 7, 2019 | Business Model Innovation, Culture of Innovation, Customer Centricity, Fresh Insights, Innovation, Innovation Blog, Innovation Insights, Strategy, What We Think
A Game of Tunes: Spotify vs Amazon vs Boomplay Over the past few months there have been major announcements within the music streaming industry which could dictate the future direction of music streaming. After finally going public at the beginning of 2018, Spotify...
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