At The Strategy Group, we recently partnered with a NSW government agency to develop a groundbreaking natural capital profiling service for farmers. Here's how we turned vision into reality through co-design.
The Challenge
Our client aimed to support farmers in natural capital profiling and integrate environmental markets into their operations and generate new financial opportunities.
The challenge: transform this visionary concept into a practical, user-friendly service that farmers would embrace
Our Approach: Co-Design at Its Core
We put farmers at the heart of our design process:
- Stakeholder Engagement: We conducted in-depth research with farmers, market players, and agency staff to uncover key needs.
- Rapid Service Prototyping: We developed a self-service portal prototype for natural capital management.
- Iterative Testing: We refined the prototype with real farmers to ensure practicality.
- Strategic Planning: We created a comprehensive service blueprint and roadmap for implementation.
The Outcome
Our efforts yielded tangible results:
- Actionable Insights: We provided a detailed roadmap for an effective pilot program.
- Technical Foundations: Our blueprints equipped the IT team for seamless development.
- Engaged Team: We fostered excitement among agency staff to bring this service to life.
Reflections
This project exemplifies the power of co-design in creating meaningful change. By bridging government initiatives and on-ground farming practices, we've helped create a service that could transform how farmers manage their natural capital.
We're proud of this work and its potential impact.
What are your thoughts on supporting farmers in managing natural capital?