With the Strategy Group, Bolton Clarke can meet its vision to shape the future with its customers at the heart of the organisation and foster trust, loyalty and advocacy.

The Strategy Group undertook a customer-driven approach to understand what features Bolton Clarke’s residents would utilise in a potential app, through prototyping and testing, in order to increase the certainty of a successful rollout.

The Strategy Group undertook a customer-driven approach to understand what features Bolton Clarke’s residents would utilise in a potential app.