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Aged Care

Leading the future of aged care through compassion and experiences for both staff and the people and families they support.

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Our clients include:
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Featured Case Study: Bolton Clarke

Our Approach

We work closely with aged care providers to design truly person-centred services, meeting regulatory expectations while honouring dignity, empathy, and care.

We bring a balance of innovation and sensitivity to help aged care leaders navigate reform and deliver better outcomes for residents and their families, as well as the staff who dedicate their careers to this industry.

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Case Studies

Discover how we've tackled real-world challenges and delivered measurable results for our clients.
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Aged Care
CX Strategy

Putting The Customer At The Heart Of Bolton Clarke

With the Strategy Group, Bolton Clarke can meet its vision to shape the future with its customers at the heart of the organisation.

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Aged Care
Customer Innovation

Using Technology to Create Experiences for Aged Care Residents

The Strategy Group undertook a customer-driven approach to understand what features Bolton Clarke’s residents would utilise in a potential app.

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Aged Care
Customer Innovation

Designing an Innovation Framework for Aged Care

The challenge was to design and operationalise an innovation Hub Framework for Bolton Clarke that supports their vision of “helping our clients lead a life of fulfilment” through technology.

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Our values

Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity

We exist to transform human experiences.

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The Strategy Group acknowledges the Gadigal people of the Eora Nation as the Traditional Custodians of the land on which we work. We also recognise and respect the Traditional Owners and Custodians of Country across Australia, honouring their enduring connection to land, waters, and community. We pay our respects to their cultures and to Elders past, present, and emerging.

The Strategy Group is committed to fostering a culture of inclusivity, respect, and belonging for all.

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