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Health Care

Improving care by designing experiences that support both patients and health professionals.

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Featured Case Study: Stryker

Our Approach

We work with hospitals, state government departments, and service providers to reimagine the patient and clinician experience. Our strength lies in co-design, working with frontline teams and consumers to uncover friction points and embed sustainable change. We bring empathy and rigour to improve care across the system. In an industry as important as healthcare, we ensure staff and patients have the best experience.

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Case Studies

Discover how we've tackled real-world challenges and delivered measurable results for our clients.
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Health Care
Customer Innovation

Uncovering Business Opportunities for a Leading-Edge Medical Technology Company

The Strategy Group partnered with Stryker to help them uncover new market opportunities for growth within the Australian market using a Human-centred design approach.

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Health Care
CX Strategy

Uncovering Opportunities in the end-to-end Journey of Neuro-interventional Specialists

The aim of the project was to understand the needs, motivations, drivers and barriers of neuro vascular interventionalists to inform Stryker of the end-to-end specialist journey, and to identify strategic opportunities that Stryker could address at a regional level.​

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Health Care
CX Strategy

Using the 'Voice of the Customer' to re-align and Stimulate Growth in LCI

The Strategy Group partnered with the client to help them uncover new market opportunities for growth within the Australian market using a Human-centred design approach.

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Our values

Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity
Ambition
Creativity
Empathy
Authenticity

We exist to transform human experiences.

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The Strategy Group acknowledges the Gadigal people of the Eora Nation as the Traditional Custodians of the land on which we work. We also recognise and respect the Traditional Owners and Custodians of Country across Australia, honouring their enduring connection to land, waters, and community. We pay our respects to their cultures and to Elders past, present, and emerging.

The Strategy Group is committed to fostering a culture of inclusivity, respect, and belonging for all.

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