Chat-bots are an almost ubiquitous part of digital strategy – learn about what is needed for them to improve rather than detract from customer experience.
Chat-bots: The Intersection of Digital Disruption and Customer Experience Read More
Our sample Digital Strategy toolkit will help you plan, execute and embed a digital strategy and uncover innovative opportunities in the digital space
Digital Strategy Toolkit Read More
The Strategy Group partnered with one of the worlds leaders in medical technology to help them uncover new growth opportunities within the Australian market using a Human-centred design approach.
Using the ‘voice of the customer’ to re-align and stimulate growth in LCI Read More
What the meteorite was to dinosaurs, a poorly executed digital transformation is to a CEO. Find out why a human-centred design approach is critical in 2021
Digital Transformation Failures, and How we can learn from them Read More
Find out why the UK’s rapidly built Nightingale Hospital COVID response is yet another example of failed digital transformation
Digital Transformation – What we can learn from the UK’s COVID-19 Response Read More
2020 was the year of digital transformation, yet 70% of businesses still fail in their delivery. Learn about why culture and employee experience will be critical for a successful DT delivery in 2021
Why Culture is the Key to Digital Transformation Success Read More
The Strategy Group partnered with one of the worlds leaders in medical technology to help them uncover new growth opportunities within the Australian market using a Human-centred design approach.
Unearthing Innovative Business Opportunities for a Leading Medical Organisation Read More
Creating growth opportunities and facilitating offsite strategy refresh sessions with one of the world’s top universities.
Learn about the rapidly changing future of the human centred digital experience, and what it means for the digital strategy of tomorrow.
Is the future of the digital experience really human-centred? Read More
Digital transformation is not merely streamlining or automating touch points. It is re-defining the way we the engage with our customers and partners, to re-imagine channels to deliver value.
Accelerating Digital Transformation Read More
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