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For joint ventures and complex partnerships, we do the cultural work that turns separate organisations into a unified team. Shared values, common behaviours, and a purpose that holds up under client scrutiny.
Winning is only the beginning. We stay involved through delivery to protect client satisfaction, prepare milestone presentations, anticipate friction and keep the relationship strong for the life of the project.
Bespoke training programs that develop the skills that win contracts; active listening, executive presence, storytelling and high-stakes presentation. Practical, in-person workshops that your team will actually use.
We design and run the sessions that matter most; client workshops, co-design sessions, scenario planning. Using our human-centred design toolkit, we make sure every interactive session lands with clarity, buy-in and the highest possible client satisfaction.
We go outside the building so you don't have to. Through client interviews, market research and strategy validation, we give your leadership team the outside-in perspective needed to make confident decisions and position your business for long-term growth.
Whether you're responding to an EOI, ECI or ITT, we work alongside your team during the tender phase to align your strategy, sharpen your client engagement, and coach your people to present and communicate with confidence. We help you shift from submitting a bid to genuinely connecting with the client and that's what wins multi-billion dollar contracts.
From presentations to workshops to progress meetings, we help you communicate clearly, consistently and in a way that the client understands and responds to. Every interaction is an opportunity to build trust and we make sure you take it.
Winning the contract is only the beginning. We stay involved post-award to keep your team aligned, your client relationships strong, and your milestone assessments on track. We anticipate friction before it becomes a problem so client satisfaction stays high throughout the life of the project.
The moments that define major projects are often the interactive ones: workshops, co-design sessions, scenario planning. We bring a proven set of human-centred design tools, canvases and frameworks to design and facilitate those sessions, so you walk out with client buy-in, clear resolution, and satisfaction rated at its highest.
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Three Joint Venture partners engaged The Strategy Group to strategise on what needs to change in their tender process to maximise their chances of success with new Eastern Tunnelling Package (ETP) tender, adopting a more “client- & user-centric” approach.

As part of BMD’s Future Leaders Program, Fortitude, The Strategy Group was engaged to facilitate the culminating module that focused on empowering its leaders.

Coal Miners Insurance (CMI), the insurance arm of Coal Services, recognised the need to improve both operational efficiency and customer experience (CX) in a rapidly evolving market.