5 Ways to Create a Customer Centric Strategy
Everyone is talking about customer centric strategy, yet few businesses get it right. Find out 5 ways to effectively use customer centric strategy
5 Ways to Create a Customer Centric Strategy Read More
customer centricity
The Future of Leadership – Empathetic Leaders
We propose the Empathetic Leader as the leadership model of the future, enabling us to reshape our business models and disrupt ourselves creatively.
The Future of Leadership – Empathetic Leaders Read More
Dark Side of Innovation Video
With the pursuit of any new invention comes the markings of failures and even unintended consequences such as data leaks and excessive waste – The Dark Side of Innovation
Dark Side of Innovation Video Read More
Leadership in Digital Transformation
Managing Director of The Strategy Group, Jeffrey Tobias sits down with James Macaulay and Joel Barbier to discuss the topic of leadership in orchestrating transformation.
Leadership in Digital Transformation Read More
The Dark Side of Innovation: Unintended Consequences and Innovation Failures
Last Tuesday, The Strategy Group ran “The Dark
The Dark Side of Innovation: Unintended Consequences and Innovation Failures Read More
Dark Side of Innovation: Intelligent Risk Taking
Risk taking and innovation go hand in hand.
Dark Side of Innovation: Intelligent Risk Taking Read More
Develop your Strategy Beyond 2020: Could this year's strategy be your most exciting yet?
Fishing for your perfect strategy? Your strategy
Develop your Strategy Beyond 2020: Could this year's strategy be your most exciting yet? Read More
A Bad Customer Experience Won't Make Your Customers Leave
There is a paradox when it comes to good and bad customer experience. I’m sure the story I’m about to tell you isn’t uncommon, and it makes me wonder – what’s the tipping point to cause customers to leave?
A Bad Customer Experience Won't Make Your Customers Leave Read More
